Proactive, World-class
Customer Support.
We strive to provide our customers with the best possible product experience. Designed to be remotely managed and easily upgradeable, our products offer proactive self-monitoring to make initial configuration and ongoing support a simple and hassle-free experience.
Software Maintenance
Our products proactively self-monitor. Upgrades are automatically downloaded for installation. Our unique service access enables infinite io technicians to provide comprehensive remote support.
Support Portal
Get access to a rich set of tools including: software release notes, FAQs, implementation guides, how-to videos, white papers, and implementation case studies.
24/7 Technical Support
InfiniteIO customers receive technical support 24 hours a day, seven days a week. Get direct access to a knowledgeable field support person should you need configuration, operational or trouble-shooting assistance.